Fibreglass sculpture Christmas deer

 

Kindly please note our price term is exw factory, and specially for wholesale. Therefore, for shipping cost, we can only quote you best after order quantity informed by sending us an order inquiry. The bulk production time is normally 7-20 days, depends on actual schedule. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days by air or 35 days around by sea. Please consider any holidays, natural disasters or pandemics may impact delivery times.

BELOW TIPS FOR SMALLER ORDERS SHIPPED BY EXPRESS

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. 

Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at sales01@wildart2016.com if you believe you have provided an incorrect shipping address.

Returns:

Please refer to our Refund Policy for further information on how to make a return.

Lost/Stolen Packages:

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you in our track confirmation email. If you have any further questions on how to do this please reach out to our customer support team at sales01@wildart2016.com.